Shipping policy

Shipping Policy and Conditions

Please use this page to purchase anySmartcare Health Services (HK) Limited(hereinafter referred to as "the company") carefully read this shipping policy and conditions before placing the product.
This statement is made in accordance with the Hong Kong Special Administrative Region of the People's Republic of China ( "Hongkong" ) Legal interpretation and governed by the laws of Hong Kong, applicable to Hong Kong, Mainland China and overseas guests.

BookThe refund policy and conditions apply to your direct purchase of services through this website. In general, once the payment is confirmed, it means that the buyer has understood and agreed to the following shopping terms and conditions, and the purchased services or products will not be changed or refunded, except in special circumstances. For enquiries, please email to info@smartcarehk.com. Please read these terms and conditions carefully before purchasing any products using this page.

  1. Please be sure to double check that the email or mailing address you have filled in is correct.or mailing address The company is not responsible for any loss caused.
  2. Gift items will be delivered and arranged to be picked up within 10 working days or at most 30 working days after the order is confirmed. Gifts are given on a first-come, first-served basis. If out of stock, it will be replaced by an equivalent cash coupon. In case of any disputes, the company has the final decision.
  3. Guests can choose to email the gift certificate or mail the gift certificate, if choose to mail the gift certificate Gift voucher guests are responsible for mailing gift vouchers at their own risk 。
  4. The company cannot guarantee the condition of the gifts. Please contact the manufacturer or agent for the maintenance and repair of all gifts. The company is not responsible for it.

    In case of any discrepencies of translation, the Traditional Chinese version shall prevail.
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